Although Tourism Grading is not mandatory, it is the preferred benchmarking system. There is little doubt that international and domestic tourists are looking for the Tourism Grading Star symbols on properties as they plan their trips.
Government has passed a white paper making it compulsory for employees to only make use of Tourism Grading Council of South Africa graded establishments.
SATOUR are now only distributing the TGCSA book internationally at trade fairs, SATOUR office, embassies etc.
My task as an assessor is to ensure that you are in possession of all the facts - that you know what to do to become graded, how it will benefit you, what it will cost you, what you get in return and most importantly, what you have to do to achieve the grading you want.